Terms & Conditions

Terms & Conditions – Nahven.com

1. GeneralWelcome to Nahven.com. By accessing our website or placing an order, you agree to these Terms & Conditions and our applicable website policies.
2. Products & PricingWe strive to provide accurate product descriptions, images and pricing. All prices are in Indian Rupees (INR), inclusive of applicable taxes where indicated. Prices include shipping, and delivery is free on every order. Product availability and promotional offers are subject to change.
3. Orders & PaymentsOrders are subject to product availability and confirmation. Online payments are processed securely through Razorpay or other available payment providers. Cash on Delivery (COD) is also available; a ₹25 COD fee is added to the order total when COD is selected and is shown at checkout before you place the order. If an order is cancelled after payment, eligible refunds will be processed as per our Refund & Return Policy.
4. Shipping & DeliveryDelivery timelines are estimates and may vary depending on location, courier availability and other factors. Customers are responsible for providing accurate shipping details. Refer to our Shipping & Delivery Policy for more information.
5. Returns, Refunds & CancellationsAll returns, refunds, exchanges and cancellations are governed by our Refund, Return & Cancellation Policy available on Nahven.com.
6. User ResponsibilitiesCustomers agree to provide accurate information and use the Website only for lawful purposes. Fraudulent orders, misuse of the Website or unauthorised activities are prohibited.
7. Limitation of LiabilityNahven.com shall not be liable for indirect losses arising from Website interruptions or circumstances beyond our reasonable control, to the extent permitted by law. Nothing in these Terms limits statutory consumer rights or remedies.
8. PrivacyCustomer information is handled in accordance with our Privacy Policy and applicable Indian data protection laws.
9. Governing LawThese Terms are governed by the laws of India. Disputes shall be subject to the jurisdiction of competent courts and consumer authorities in accordance with applicable law.

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