Privacy Policy

Last updated: 25 September 2026

Nahven.com (“we”, “us”, “our”) respects your privacy. This policy explains what personal information we collect when you visit or shop on nahven.com, how we use it and the choices you have.

1. Information we collect

We collect information you give us directly, such as your name, email address, phone number, billing and shipping address, and order details when you place an order, create an account or contact us. We also collect basic technical data such as your IP address, browser type, device and pages visited through cookies and similar technologies.

2. How we use your information

We use your information to process and deliver orders, take payments, provide customer support, send order updates, prevent fraud, improve our website and, where you have agreed, send offers and updates. You can unsubscribe from marketing messages at any time.

3. Payments

Online payments are processed by our payment partner Razorpay. We do not store your full card, UPI or net banking details on our servers. Payment information is handled under the security standards of the payment provider.

4. Sharing your information

We share information only with service providers who help us run the store, such as payment gateways, courier and delivery partners, email and analytics services, and when required by law. We do not sell your personal information.

5. Cookies

We use cookies to keep your cart working, remember your preferences and understand how the site is used. You can control cookies through your browser settings or the cookie banner on our site.

6. Data security and retention

We take reasonable steps to protect your information. We keep order and account records for as long as needed to provide our services and meet legal and accounting requirements.

7. Your rights

You may ask to access, correct or delete your personal information, subject to legal requirements. To make a request, contact us using the details below.

8. Changes to this policy

We may update this policy from time to time. The latest version will always be available on this page.

9. Contact us

For any privacy questions, email deltaassociates12@gmail.com or visit our Contact page.